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Talkdesk Express
TALKDESK EXPRESS
Deliver seamless customer service and fuel growth
Engage customers across every channel with an intuitive contact center powered by AI to automate work and accelerate every transaction.
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CORE FEATURES
Key advantages of Talkdesk Express
Deliver enterprise-level service with an AI-powered contact center that connects every channel and automates customer interactions.
Affordable and scalable
Effortlessly add more users and adjust your plan as your needs change.
Self-service
Deploy and manage your contact center on your own—with support from our team if needed.
Why choose Talkdesk Express from Uniti Solutions?
Talkdesk Express enhances external communications, improves customer satisfaction and fuels revenue growth. See why over 32,000 business customers rely on our solutions, each supported by a dedicated team of sales, engineering and customer success experts.
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BENEFITS
A self-service contact center solution designed with your business in mind
With instant set-up and no additional infrastructure or staff required, Talkdesk Express is a game changer for small businesses.
Benefit from a simple setup and management
Keep your existing communications strategy in place as key channels like voice, SMS and Facebook Messenger are ready to use from day one. Your agents will benefit from an all-in-one view of every customer interaction.
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Talkdesk Express: Enterprise-level customer support—designed for SMBs
Bring the exceptional customer service of a big organization to your business without overcomplicating it.
November 19, 2024 • Matthew Marion • 5 min
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Talkdesk Express Free Trial
Start your 15-day free trial with a $100 credit and explore AI powered tools designed to automate interactions and improve customer experience.
Access to the following features:
• Customer Experience Automation (CXA), a suite of AI powered customer service tools.
• Agent Workspace
• Conversations app
• Activities app
• Voicemails app
• Contacts app
• Voice & Digital Engagement (i.e., Facebook, SMS, Email and Chat)
• Talkdesk Studio
• Custom Flows
• Automatic Speech Recognition
• Text to Speech
• Reusable Business Logic Modules
• Functions (low-code editor)
• Queue Management
• Attribute-based Routing
• Monitoring and Reporting
• Talkdesk Live
• Talkdesk Explore
• Talkdesk Guardian Starter
• Integrations and Connections (for integrating with nearly 30 systems, such as AutoReach, Dynamics 365, Intercom, Kustomer, Microsoft Teams Directory, Shopify, Slack, Zendesk and Zoho CRM)
• Self-service Training and Documentation through Talkdesk Academy and Knowledge Base